Refund Policy

1. Za portions of products or services.
Refunds are not applicable to any fees paid for third-party services or integrations.
2. How to Request a Refund:
To request a refund, please contact our customer support team at [email protected].
Provide your order number and a detailed explanation of why you are requesting a refund.
Our customer support team will review your request and respond to you within 5 business days.
3. Refund Process:
If your refund request is approved, the refund will be processed back to the original payment method used for the purchase.
Please note that it may take 5-10 business days for the refund to appear in your account, depending on your bank or credit card provider.
4. Exceptions:
Certain products or services may have specific refund terms and conditions outlined in their respective agreements.
Refunds will not be provided for products or services that have been used or consumed.
We reserve the right to refuse refunds for any reason, including but not limited to abuse of our refund policy.
5. Contact Us:
If you have any questions or concerns about our refund policy, please contact us at support@thestring.net. Our customer support team will be happy to assist you.
6. Changes to Refund Policy:
We reserve the right to modify or update our refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review our refund policy periodically for any updates.